Simply address the mail to customer service and the employee will deliver the mail to the appropriate party. When asking a question, the representative answers the questions promptly.Ĭustomers can send correspondence to a customer service representative here:Īnother method to deliver correspondence to customer service is to visit Cricket locations across the country. You do not need to be a current customer in order to use this service. Live Chat: Customers visiting the official website can also contact a live representative by using the live chat feature. Representatives can also answer questions concerning cell phone plans, pay-as-you-go minutes and tips for switching from your current service. The common concerns addressed are the availability of smartphones, Muve music, wireless broadband and the availability of accessories. Click here to leave a comment about your customer service experience.Ĭustomers have the ability to contact a customer service representative 24 hours a day, 7 days a week.
Whether customers call, write or email, a representative is always ready and willing to provide the best customer service. The company has a large focus on customer service as a means to broaden the customer base and woo customers away from the cell phone titans. Cricket does not require contracts there are no additional hidden fees or credit checks. The company provides name-brand phones at discounted prices. To remedy the situation, Cricket, a cellular phone company, decided to change the industry and put the freedom back in the hands of the customer. This practice is seen far too often in the cellular phone business. The communications world is riddled with companies claiming to provide the best products and services, only to feature low-end items at steep prices. Contacting Cricket Customer Service Center
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